Privacy Policy
At Dresoria, we value your privacy deeply. This statement explains how we gather, store, utilize and protect your personal information when you browse our website, create an account, place orders or reach out for customer support. By accessing and using our site, you consent to the practices described within this Privacy Policy.
What Personal Information We Collect
We only collect information that is necessary to process your orders and deliver our services. The types of personal data we may obtain include:
- Contact details: your full name, email address, phone number, shipping and billing address
- Order information: purchased items, order notes, payment transaction records
- Website activity data: IP address, browser type, device information, page viewing records, referral sources
- Voluntarily provided content: messages you send to our support team
How We Use Your Information
Your personal data will be used for the purposes listed below:
- Process, fulfill and ship your orders, and handle after-sales requests including returns and refunds
- Verify identity and complete payment security checks
- Reply to your inquiries and provide customer assistance via email or other channels
- Send order updates, delivery notifications and service-related alerts
- Improve website functions, product selection and overall shopping experience
- Send promotional emails (you may opt out of marketing emails at any time)
Sharing Your Personal Data
Dresoria will never sell, rent or trade your personal information to unrelated third parties for marketing purposes. We may share your data only in limited legitimate scenarios:
- Trusted service providers: logistics carriers, payment processors, Shopify hosting service, email support vendors who help us run our business (they are bound by data confidentiality obligations)
- Legal requirements: disclosure required by law, court order or government regulatory requests
- Business transfer: in case of merger, acquisition or asset sale, customer information may be transferred as part of business assets
Cookies & Tracking Technologies
Our website uses cookies and similar tracking tools to recognize returning visitors, remember preferences, analyze website traffic and support marketing activities. You can adjust your browser settings to refuse cookies, but this may limit some website features and affect your shopping experience.
Data Storage & Security Protection
We adopt standard technical and organizational safeguards to protect your personal data against unauthorized access, loss, leakage or tampering. Your data will be retained only as long as needed to fulfill the purposes we have stated, or to comply with legal and tax record retention requirements.
Your Rights Over Personal Data
Depending on applicable local regulations, you hold the following rights related to your personal information:
- Request access to the personal data we store about you
- Ask us to correct inaccurate or incomplete information
- Request deletion of your personal data where permitted by law
- Withdraw consent for marketing communications
To submit a data-related request, contact us at service@dresoria.com.
Policy Updates
We may revise this Privacy Policy occasionally. Any revisions will be posted on this page with updated effective date. Continued use of our website after changes go live means you accept the updated policy terms.
Contact Us
For any questions, concerns or requests about this Privacy Policy and your personal data, please reach out:
Email: service@dresoria.com
Phone: